Request is placed but registration is not yet granted from server computer or valid license product file not found in the shared path on the server computer. Specify valid shared path.

RELYON TECHSUPPORT Post in Registration

Error:

Request is placed but registration is not yet granted from server computer or valid license product file not found in the shared path on the server computer. Specify valid shared path.

Snapshot:

Causes:

  • The firewall on the server has refused the connection.
  • Test network connection.
  • Make sure that you are able to connect Server using the Telnet command.
  • Relyon License manager service on server system might be stopped/disabled.
  • Check whether you can access share folder of remote server computer.
  • Resolve DNS cache.

Solution 1:

  • Start > Run > type services.msc
  • Click Relyon License manager service
  • Restart the service.

Solution 2: Disable the firewall

  • Click Start > Run
  • type firewall.cpl > make it Off

Solution 3: Test network connection

  • Start > Run > type cmd
  • type PING <ServerIPAddress>
  • Click Enter.
  • if successful, ping returns the ip address.

Solution 4:

  • Start > Run > type cmd
  •  type IPCONFIG /FLUSHDNS.

Solution 5: Unregister & Re-register the MSWINSCK.OCX

  • Navigate to [C:\Windows\System32] folder &
  • search for MSWINSCK.OCX file
  • Open command prompt as administrator.
  • type Regsvr32 / u “C:\Windows\System32\MSWINSCK.OCX”
  • Click Enter to Unregister.
  • type Regsvr32 “C:\Windows\System32\MSWINSCK.OCX”
  • Click Enter to Register.