{"id":484,"date":"2012-08-26T07:26:14","date_gmt":"2012-08-26T07:26:14","guid":{"rendered":"http:\/\/techsupport.relyonsoft.in\/?p=484"},"modified":"2014-04-23T11:06:52","modified_gmt":"2014-04-23T11:06:52","slug":"saral-office-has-stopped-working","status":"publish","type":"post","link":"https:\/\/relyonsoft.in\/techsupport\/saral-office-has-stopped-working\/","title":{"rendered":"Saral Office has stopped working."},"content":{"rendered":"<p><strong>Error:<\/strong><\/p>\n<p>Saral Office has stopped working.<\/p>\n<p><strong>Snapshot:<\/strong><\/p>\n<p><a href=\"http:\/\/techsupport.relyonsoft.in\/wp-content\/uploads\/2012\/08\/STO.jpg\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-572\" title=\"STO\" src=\"http:\/\/techsupport.relyonsoft.in\/wp-content\/uploads\/2012\/08\/STO.jpg\" alt=\"\" width=\"429\" height=\"349\" srcset=\"https:\/\/relyonsoft.in\/techsupport\/wp-content\/uploads\/2012\/08\/STO.jpg 429w, https:\/\/relyonsoft.in\/techsupport\/wp-content\/uploads\/2012\/08\/STO-300x244.jpg 300w\" sizes=\"(max-width: 429px) 100vw, 429px\" \/><\/a><\/p>\n<p><strong>Causes:<\/strong><\/p>\n<ul>\n<li>Logged on user may not be an administrator.<\/li>\n<\/ul>\n<ul>\n<li>Check \u201cdbtype\u201d string value in this registry path. For MS Access backend &#8211; ACC97 and for MS SQL Server backend &#8211; MSSQL2005.<\/li>\n<\/ul>\n<ul>\n<li>Check the &#8220;CURRENTVERSION&#8221; value in \u00a0\u00a0&#8220;HKEY_CURRENT_USER\\Software\\Relyon Softech Ltd\\Saral Office\\SETTINGS\\&#8221;<\/li>\n<\/ul>\n<ul>\n<li>.NET framework may not be enabled [This solution is appicable only for Windows Vista and higher version operating systems]<\/li>\n<\/ul>\n<ul>\n<li>\u00a0RelReg05.dll component may be missing or may not be registered.<\/li>\n<\/ul>\n<ul>\n<li>Saral Office\u00a0might be corrupted or not installed properly.<\/li>\n<\/ul>\n<ul>\n<li>.Net Framework might be corrupted. Re-install it may work.<\/li>\n<\/ul>\n<p><strong>Workaround 1:<\/strong><\/p>\n<ul>\n<li>Click Start &gt; run &gt; type regedit<\/li>\n<\/ul>\n<ul>\n<li>Navigate to the below path<\/li>\n<\/ul>\n<ul>\n<li>HKEY_CURRENT_USER\\Software\\Relyon Softech Ltd\\Saral Office\\SETTINGS\\<\/li>\n<\/ul>\n<ul>\n<li>Check \u201cdbtype\u201d string value in this registry path.<\/li>\n<\/ul>\n<ul>\n<li>For MS Access backend &#8211; ACC97 and for MS SQL Server backend &#8211; MSSQL2005<\/li>\n<\/ul>\n<p><strong><strong>Workaround<\/strong>\u00a02:<\/strong><\/p>\n<ul>\n<li>Click Start &gt; run &gt; type regedit<\/li>\n<\/ul>\n<ul>\n<li>Navigate to the below path<\/li>\n<\/ul>\n<ul>\n<li>\u00a0HKEY_CURRENT_USER\\Software\\Relyon Softech Ltd\\Saral Office\\SETTINGS\\<\/li>\n<\/ul>\n<ul>\n<li>Open &#8220;LastFile1&#8221; from the registry and delete the entry.<\/li>\n<\/ul>\n<p><strong><strong>Workaround<\/strong>\u00a03:<\/strong><\/p>\n<ul>\n<li>Right-click on TaxOffice shortcut &gt; Properties &gt; Click &#8220;Advanced&#8221;<\/li>\n<\/ul>\n<ul>\n<li>Select \u00a0Checkbox for \u201cRun as administrator\u201d to run the program always as administrator.<\/li>\n<\/ul>\n<p><strong><strong>Workaround<\/strong>\u00a04:<\/strong><\/p>\n<ul>\n<li>Open command prompt as Administrator.<\/li>\n<\/ul>\n<ul>\n<li>Regsvr32 \/u &#8220;C:\\RelyonSoft\\TaxOffice\\RelReg05.dll&#8221;<\/li>\n<\/ul>\n<ul>\n<li>Click enter to Unregister<\/li>\n<\/ul>\n<ul>\n<li>Regsvr32 &#8220;C:\\RelyonSoft\\TaxOffice\\RelReg05.dll&#8221;<\/li>\n<\/ul>\n<ul>\n<li>Click enter to register it again.<\/li>\n<\/ul>\n<p><strong><strong>Workaround<\/strong>\u00a05:<\/strong><\/p>\n<p>Log Off current user and login as an Administrator.<\/p>\n<p><strong><strong>Workaround<\/strong>\u00a06:<\/strong><\/p>\n<p>Restart the Relyon license manager service in server system &#8211; In Service control panel check the status of the Relyon Service Manager service.<\/p>\n<ul>\n<li>Click &gt; Start &gt; run<\/li>\n<li>Type services.msc<\/li>\n<li>Right click on Relyon License\u00a0Manager service<\/li>\n<li>Restart the service.<\/li>\n<\/ul>\n<p><strong><strong>Workaround<\/strong>\u00a07:<\/strong><\/p>\n<ol>\n<li>Open control panel, click Add\\Remove Programs and uninstall the .NET Framework.<\/li>\n<li>Re-Install the .NET Framework.<\/li>\n<\/ol>\n<p><strong><strong>Workaround<\/strong>\u00a08:<\/strong><\/p>\n<ul>\n<li>Run .NET Framework cleanup tool<\/li>\n<\/ul>\n<ul>\n<li>Download:\u00a0<a title=\".NET Frameworl Cleanup Tool\" href=\"http:\/\/blogs.msdn.com\/b\/joy\/archive\/2008\/07\/22\/how-to-use-microsoft-net-framework-cleanup-utility.aspx\" target=\"_blank\">.NET Framework cleanup tool<\/a><\/li>\n<\/ul>\n<ul>\n<li>Navigate to [C:\\Windows] folder and rename folder assembly &amp; Microsoft.NET to assemblyOld, Microsoft.NETOld<\/li>\n<\/ul>\n<ul>\n<li>Later Install Microsoft .Net Framework 2.0 SP1<\/li>\n<\/ul>\n<p><strong><strong>Workaround<\/strong>\u00a09:<\/strong><\/p>\n<ul>\n<li>Open control panel, click Add\\Remove Programs and uninstall the Saral TaxOffice.<\/li>\n<\/ul>\n<ul>\n<li>Clean the application path.<\/li>\n<\/ul>\n<ul>\n<li>Re-Install the Saral TaxOffice\u00a0And make sure that you are running the setup as Run as Administrator.<\/li>\n<\/ul>\n<p><strong><strong>Workaround<\/strong> 10:<\/strong><\/p>\n<p>You must use \u201cTurn Windows features on or off\u201d in the Control Panel to install or configure Microsoft .Net Framework 3.5 SP1\u2033<\/p>\n<ol>\n<li>Go to: start\/control panel\/programs and features<\/li>\n<li>On the top left you should see \u201cTurn windows features on or off\u201d click on that<\/li>\n<li>Find \u201cMicrosoft .NET framework 3.5.1\u2033 when the window opens<\/li>\n<li>Click the + sign next to it to expand it so you can now see:<br \/>\n\u201cWindows Communication Foundation HTTP Activation\u201d<br \/>\n\u201cWindows Communication Foundation HTTP non-Activation\u201d<\/li>\n<li>Make sure there is a tick in both boxes and select OK.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Error: Saral Office has stopped working. Snapshot: Causes: Logged on user may not be an administrator. Check \u201cdbtype\u201d string value in this registry path. For MS Access backend &#8211; ACC97 and for MS SQL Server backend &#8211; MSSQL2005. Check the &#8220;CURRENTVERSION&#8221; value in \u00a0\u00a0&#8220;HKEY_CURRENT_USER\\Software\\Relyon Softech Ltd\\Saral Office\\SETTINGS\\&#8221; .NET framework may not be enabled [This solution [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[],"_links":{"self":[{"href":"https:\/\/relyonsoft.in\/techsupport\/wp-json\/wp\/v2\/posts\/484"}],"collection":[{"href":"https:\/\/relyonsoft.in\/techsupport\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/relyonsoft.in\/techsupport\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/relyonsoft.in\/techsupport\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/relyonsoft.in\/techsupport\/wp-json\/wp\/v2\/comments?post=484"}],"version-history":[{"count":0,"href":"https:\/\/relyonsoft.in\/techsupport\/wp-json\/wp\/v2\/posts\/484\/revisions"}],"wp:attachment":[{"href":"https:\/\/relyonsoft.in\/techsupport\/wp-json\/wp\/v2\/media?parent=484"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/relyonsoft.in\/techsupport\/wp-json\/wp\/v2\/categories?post=484"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/relyonsoft.in\/techsupport\/wp-json\/wp\/v2\/tags?post=484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}